Effective date: 20 August 2025

1) Introduction

CyberBiz Clinic Ltd. ("we", "our", "us") uses cookies and similar tracking technologies to operate and improve our digital products and services (the "Services"), including our websites and the products LifeSync, CleanUp, and V‑Hub. This Cookies Policy explains what cookies are, the types we use, why we use them, and how you can manage your preferences.

2) What are cookies?

Cookies are small files placed on your device (computer, tablet, mobile) when you visit a website. They store information about your visit and help the site remember your preferences or identity during and between visits. Similar technologies include local storage, web beacons, pixels, and device fingerprinting.

3) Types of cookies we use

Essential / Strictly necessary

These cookies are required for the website to function—account authentication, security, and session management. Disabling these may prevent basic features from working.

Functional

Functional cookies remember your preferences (language, region, interface choices) and enable richer features.

Performance & Analytics

Used to measure traffic and usage patterns, identify performance issues, and improve our Services. Examples include analytics cookies that track page visits and feature usage. We use aggregated and pseudonymized data when possible.

Advertising & Targeting

Used to deliver relevant content, ads, or to measure campaign effectiveness. We do not engage in broad cross‑context behavioral advertising at this time. If that changes, we will update this Policy and provide opt‑out choices.

Security & Fraud Prevention

Cookies that help detect and prevent fraudulent activity and strengthen security measures (e.g., anomaly detection).

Session vs Persistent

Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them.

4) Examples of cookies we may set

The exact cookie names and providers may change as tools and providers are updated. Below are common examples to help you understand what we may use (this is illustrative, not exhaustive):

• PHPSESSID / session — session management (essential)
• _ga, _gid, _gat — Google Analytics (analytics)
• __stripe_mid / stripe_mid — payment processor session identifiers (when applicable)
• __cf_bm — Cloudflare bot management (security/performance)
• _fbp — Facebook advertising pixels (advertising/measurement)
• form_token / web3forms — contact form submission tokens

If you need a definitive, current list, contact us (see Contact) and we will provide the latest cookie inventory for the specific service or product.

5) Third‑party cookies

We use third‑party services to help provide and measure our Services (analytics, hosting/CDN, security, payments, support). These third parties may set their own cookies; we do not control third‑party cookies and recommend reviewing their policies. Examples include analytics providers, CDN and security services, and payment processors.

6) Cookies in pre‑release & beta products

Our products in preview or beta (LifeSync, CleanUp, V‑Hub) may use cookies for testing, diagnostics, and usage measurement. If you join a beta program, we will make cookie use clear and, where required by law, obtain your consent.

7) How to manage cookies

You can control cookies at the browser level by changing settings to block or delete cookies. Each browser has different controls—see your browser's help for details. You can also:

• Use the in‑site cookie banner (where provided) to accept or decline non‑essential cookies.
• Clear cookies from your device periodically.
• Use private or incognito browsing modes (session cookies are cleared on close).
• Install browser plugins that block trackers.

Note: blocking certain cookies may break features or reduce functionality (e.g., staying signed in, submitting forms, or regional preferences).

8) Legal basis for processing

For visitors in jurisdictions with data protection laws (e.g., EEA/UK), we rely on:

• Consent: for non‑essential cookies such as analytics and advertising (you may withdraw consent at any time).
• Legitimate interests: for essential cookies needed to provide the Services, security, and fraud prevention.

9) Retention

Cookie lifespans vary: session cookies expire on browser close; persistent cookies may last from a few hours to multiple years depending on purpose. We retain cookie‑derived information only as long as necessary for the stated purpose and in line with applicable law.

10) Children

Our Services are not directed to children under 13. We do not knowingly set tracking cookies for children under 13. Where a higher age applies by local law (e.g., 16 in parts of the EEA/UK), we will obtain parental consent where required.

11) Changes to this Cookies Policy

We may update this Cookies Policy from time to time. Significant changes will be announced on our Services or via other reasonable means. The Effective date at the top indicates when the current version took effect.

12) Contact

CyberBiz Clinic Ltd.
Koidu City Library, 37 Council Road, Koidu City, Sierra Leone
Company registration number: SL070525CYBER25261
Date of incorporation: 7 May 2025
Registration authority: Corporate Affairs Commission, Sierra Leone
Email: info.cbc.sl@gmail.com
Phone: +232‑72‑282‑292

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